100% Handmade
Crafted with care by experienced artisans
Satisfaction Guaranteed
Quality products backed by our commitment to your satisfaction
24/7 Support
Friendly support whenever you need assistance
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Frequently asked questions
When Will I Receive My Order?
. Processing Time: 3–5 business days
. Shipping Time: 9 to 13 day US
. Estimated Delivery Time: 12–18 business days (processing time + shipping time)
Can I Cancel My Order After Placing It?
. Within 1 Hour of Purchase:
Orders can be canceled or modified within 1 hour after checkout.
. How to Request a Cancellation:
Please contact us immediately at support@madehoian.com and include your order number.
. After 1 Hour:
Once production has started, cancellations or order changes may no longer be possible.
Where are your products manufactured?
Our products are manufactured 252 Nguyen Chi Thanh, Hoi An, Da Nang, Viet Nam
How much does shipping cost?
- Ship to USA: 7.99$/item (12 to 18 day US)
- Ship to Worldwide: 14.99$/item (12-20 days to Worldwide)