Terms and Conditions

Terms & Conditions

Last Updated: May 31, 2026

These Terms & Conditions ("Terms") govern your access to and use of www.madehoian.com (the "Service"), operated by MadeHoiAn Leather Watch Straps ("we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you should discontinue use of the Service.

1. Eligibility & User Responsibilities

Eligibility: By using this Service, you confirm that you are at least 18 years of age or have legal permission to use the Service.
Account Information: You are responsible for providing accurate, complete, and up-to-date information when placing an order or creating an account.
Account Security: You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account.

2. Intellectual Property & User Content

Website Content: All content on the Service, excluding user-submitted materials, is the property of MadeHoiAn Leather Watch Straps and may not be used without prior written permission.
User-Submitted Content: By submitting images, text, or other content for personalization, you confirm that you own the rights or have permission to use such content.
License for Fulfillment: You grant MadeHoiAn Leather Watch Straps a limited, non-exclusive, royalty-free license to use submitted content solely for the purpose of producing and fulfilling your order.
Prohibited Content: We reserve the right to refuse or cancel orders containing unlawful, offensive, or infringing content.

3. Orders, Pricing & Payments

Pricing: All prices are listed in USD. Taxes and shipping fees ($7.99 for US, $14.99 for Worldwide) are calculated at checkout.
Payment: We accept major credit cards, PayPal, and other payment methods displayed during checkout.
Order Review: We reserve the right to refuse or cancel orders suspected of fraud or unauthorized transactions.

4. Order Processing, Delivery & Cancellations

Orders placed on MadeHoiAn Leather Watch Straps are processed according to the following timelines and rules:

Cancellation Policy: Orders can be canceled or modified within 1 hour after checkout. Please contact us immediately. After 1 hour, once production has started, cancellations or order changes may no longer be possible.
Processing Time: 3–5 business days.
Shipping Time: 9 to 13 days to the US (Estimated Delivery Time: 12–18 business days).

Delivery times are estimates and may vary due to factors beyond our control. Additional details can be found in our Shipping Policy.

5. Third-Party Services & Links

Our Service may contain links to third-party websites or services, including payment processors and social media platforms. MadeHoiAn Leather Watch Straps is not responsible for the content, policies, or practices of third-party websites.

6. Limitation of Liability

To the fullest extent permitted by law, MadeHoiAn Leather Watch Straps shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through the Service.

7. Disclaimer

The Service and all products are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding the operation of the Service or the products offered.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Viet Nam, without regard to conflict of law principles.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.